Telephone Answering Service / Virtual Receptionist Service
Get your business calls answered professionally within 3 rings, in your company name and our receptionists will send you the message by email or SMS.
Our call centres are UK based and phones are manned by clearly spoken, friendly and experienced staff. You have the option to use this service for all incoming calls or only unanswered calls.
- Your own dedicated telephone number. You can publish this number or divert your existing number to it.
- Calls answered professionally. A call handling service which answers the phone within 3 rings, in your company name, and handled as per your instructions.
- Calls announced and transferred to you, or our message taking service allows you to have a message sent immediately via email or SMS.
- Dedicated Account Manager. Our phone answering service includes your own Account Manager, so you have a personal contact who will make amendments to your instructions, or update your diary.
- 4 PA’s intensively trained on your business – where it is, what it does, who does what, who is on holiday, when they are back – and how to handle calls – initial greeting, procedures for different callers (E.g. clients, sales calls etc.), message taking service, communication etc. – so your clients are impressed and happy with the service they receive.
Track the quality of service this offers, as you can listen to any incoming call recording.
If you would like get started right away, please send us an email to firstname.lastname@example.org